InfoCons Anual Report – 2016

This report reflects the InfoCons – National Organization for Consumer Protection activity in the year 2016.

Acces full report HERE!

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To achieve its goal and its mission:

InfoCons participated in national and international Work Groups conducted in different bodies like:

InfoCons organized visits and international work meetings

InfoCons participated in national and international Conferences and Events.

InfoCons held and developed vocational courses:

InfoCons has organized or participated as partner in Education and Information Contests and Camps

InfoCons has developed and supported collaborative and partnership relationships with similar Organizations at international level as well as with other Organizations and Institutions in various fields:

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Programs – National Campaigns

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Proiecte Europene în 2016

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Comparative Tests

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SuperConsumer

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The InfoCons Application

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Specialty Publications

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Press Appearences

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Media Channels

Youtube Channel:

• https://www.youtube.com/user/o9atitudine/featured

Facebook Pages:

• https://www.facebook.com/InfoCons
• https://www.facebook.com/SuperConsumatorul
• https://www.facebook.com/sos.infocons
• https://www.facebook.com/furtdeidentitate/
• https://www.facebook.com/resursadesanatate/

Twitter:

• https://twitter.com/InfoSorin

Google Plus:

• https://plus.google.com/+InfoConsRo

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Consumer Counseling & Consultancy – 021 9615*

	The National Center for Counseling and Consulting in the field of energy
	The National Center for Counseling and Consulting in the financial-banking field
	The National Center for Counseling And Consulting in the field of meat products
	The National Center for Counseling And Consulting in the field of Notarial activity
	The National Center for Counseling and Consulting in the field of pacients and owners
	The National Center for Counseling and Consulting in the field of disabled consumers

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Complaints and consultancy in 2016

In 2016, complaints were filed and processed in various fields, such as: Banking Insurance, Non-Compliant Products, Non-Compliant Services, Tourism, Transport, Auto, Utilities, Housing Associations, Food, Health, Telecommunications or Notarial Activity.

At the same time, in order to facilitate information acces, InfoCons provided the consumers with the 021 9615 phone number in 2016.Also, starting with November 2016, consumers can request information through the WhatsApp messaging service which can be accessed at 0732 008 969.

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InfoCons Domain Visits in 2016

In the year 2016 InfoCons.ro portal was visited by 97,868 users with an average of 2,66 pages/session and a percentage of new sessions of 71,46%. Thus, 136,145 sessions were recorded, with an average duration of 2 minutes and 36 seconds and 362.554 pageviews.

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Press releases in 2016

In 2016, 124 press releases were transmitted to a data base that has more than 50 000 subscribers.

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We thank all our colleagues, collaborators, partners, sympathizers and all those who, with their thoughts or deeds, supported the InfoCons project in 2016! – Testimonials